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QA. quality assurance.
QC Quality Control 
QFD Quality Function Deployment: The process of translating customer expectations and requirements into product or service documentation to ensure expectations and requirements are being met. 
QIS Quality Information System 
QOO Quality of Operations 
QOS Quality Operating System 
QS-9000 A quality standard, based on ISO 9000, used by the American domestic automobile manufacturers to register their suppliers. 
QSR Quality System Requirements.
Qualification, installation. (FDA) Establishing confidence that process equipment and ancillary systems are compliant with appropriate codes and approved design intentions, and that manufacturer's recommendations are suitably considered.
Qualification, operational. (FDA) Establishing confidence that process equipment and subsystems are capable of consistently operating within established limits and tolerances.
qualification, process performance.(FDA) Establishing confidence that the process is effective and reproducible.
Qualification, product performance. (FDA) Establishing confidence through appropriate testing that the finished product produced by a specified process meets all release requirements for functionality and safety.
QUALITY Defined as conformance to Specifications. Any product or service that meets its specifications is a quality product or service.
Quality "Quality is conformance to specifications. "British Defence Industries Quality Assurance Panel "Quality is conformance to requirements." Philip Crosby "Quality is fitness for purpose." Dr Juran "Quality is synonymous with customer needs and expectations." R J Mortiboys "Quality is a predictable degree of uniformity and dependability, at low cost and suited to the market. "Dr Edward Deming "Quality is meeting the (stated) requirements of the customer- now and in the future." Mike Robinson "Quality is the total composite product and service characteristics of marketing, engineering, manufacturing and maintenance through which the product and service in use will meet the expectations by the customer." Armand Feigenbaum "Totality of characteristics of an entity that bear on its ability to satisfy stated and implied needs." ISO 8402 : 1994
Quality assurance (QA) Generally refers to the post-production checks, inspection, or reviews done to ensure quality of a product or service.
Quality Assurance All the planned and systematic activities implemented within the quality systems to provide adequate confidence the requirements for quality will be met. 
quality assurance, software. (IEEE) (1) A planned and systematic pattern of all actions necessary to provide adequate confidence that an item or product conforms to established technical requirements. (2) A set of activities designed to evaluate the process by which products are developed or manufactured.
Quality assurance. (1) (ISO) The planned systematic activities necessary to ensure that a component, module, or system conforms to established technical requirements. (2) All actions that are taken to ensure that a development organization delivers products that meet performance requirements and adhere to standards and procedures. (3) The policy, procedures, and systematic actions established in an enterprise for the purpose of providing and maintaining some degree of confidence in data integrity and accuracy throughout the life cycle of the data, which includes input, update, manipulation, and output. (4) (QA) The actions, planned and performed, to provide confidence that all systems and components that influence the quality of the product are working as expected individually and collectively.
Quality Audit A systematic and independent examination to determine quality related activities are implemented effectively and comply with the quality systems and/or quality standards. 
Quality audit An independent investigation and assessment of quality activities and results to determine whether or not the quality plan is effective and appropriate.
Quality Characteristics The characteristics of an output of a process that are important to the customer. Identification of quality characteristics requires knowledge of the customers needs and expectations.
Quality Circle A group of individuals who share job responsibilities, that work together to solve quality problems. 
Quality circles 1. Quality improvement teams or groups. 2. In Japan, groups of employees formed for the study of and sharing information regarding quality control issues and theory.
Quality Control The process by which actual product or service performance is measured and compared with a standard, and action is taken to eliminate any non-conformances 
Quality control The use of techniques and activities that compare actual quality performance with goals and define appropriate action in response to a shortfall.
quality control. The operational techniques and procedures used to achieve quality requirements.
QUALITY COUNCIL A group of senior management within given operational units who plan, implement, facilitate, and monitor the QUALITY PROCESS.
QUALITY COUNCIL PRICE OF NON QUALITY TEAM A group comprised of representatives from every department for the purpose of identifying and assessing total PONQ for the organization.
QUALITY COUNCIL PROBLEM ELIMINATION TEAM A group formed by the Quality Council or the Problem Elimination Coordinator to handle unresolved problems remaining after application of all problem elimination techniques by regular Problem Elimination Teams or to investigate inter departmental problems not under investigation by regular Problem Elimination Teams.
Quality Function Deployment (QFD) A requirements identification analysis, flow down, and tracking technique. It focuses on quality and communication to translate customer needs into product and process design specifics. Also known as the "house of quality." 
Quality function deployment (QFD) A technique used to translate customer requirements into appropriate goals for each stage of product or service development and output. The two approaches to quality function deployment are known as the House of Quality and the Matrix of Matrices.
Quality improvement A systematic approach to the processes of work that looks to remove waste, loss, rework, frustration, etc. in order to make the processes of work more effective, efficient, and appropriate.
Quality improvement team A group of employees that take on a project to improve a given process or design a new process within an organization.
Quality loss function An algebraic function that illustrates the loss of quality that occurs when a characteristic deviates from its target value. It is expressed often in monetary terms. Dr. Genichi Taguchi coined this term; his work suggests that quality losses vary as the square of the deviation from target.
Quality Management The planned actions taken to ensure the effective implementation of an organization's quality systems. 
Quality Manual A document stating the quality policy and describing the quality systems of an organization. 
Quality Manual A Quality Manual is the supplier's document that describes the elements of the quality system used to assure customer requirements, needs, and expectations are met. Quality manuals shall include responsibilities and authorities for each element of the quality system. 
Quality Planning Quality Planning is a structured process for defining the methods that will be used in the production of a specific product or family of products. Quality planning embodies the concepts of defect prevention and continuous improvement as contrasted with defect detection. 
Quality Planning Sign Off A review and commitment by the Product Quality Planning Team that all planned controls and processes are being followed. 
QUALITY POLICY A statement from Top Management regarding their position relative to Quality Products and/or Services.
QUALITY PROCESS A planned strategy that ensures all employees will be able to produce defect free work.
Quality Records Quality Records are the documented evidence that the supplier's processes were executed according to the quality system documentation and records results. 
Quality System Organizational structure, procedures, processes and resources required to implement quality management . 
Quality The ability of a product, or service, to meet customer requirements, both stated and unstated. 

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